Processing Fees

Last updated
Friday, August 2, 2019 - 12:06PM

Our Change and Cancellation Fees (AED): Subject to your refund and remedy rights under the UAE Consumer Law, the following change and cancellation fees apply to all bookings (including online bookings and bookings made via phone):

  • Changes to International bookings will incur a fee of AED 200 per passenger per booking in addition to supplier fees.
  • Cancellations to International bookings will incur a fee of AED 200 per passenger per booking in addition to supplier fees.
  • If you wish to change or cancel flights booked online and paid for using PayPal, you must contact our Online Customer Service Team on 800 032 0402
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