When do I get my e-ticket itinerary?

Last updated
Thursday, January 16, 2020 - 12:26PM

You will receive your payment confirmation within a few minutes of making payment.  Your E Ticket itinerary will be emailed to you within 7 days of payment.  Most itineraries are issued within 24 hours but some fares do take longer.  If you have not received these documents, please check your spam and junk, and ensure that you used the correct email address.  If you think you have made an error with your email, please phone our Customer Care team (see CONTACT US on our website).  If you have received your payment confirmation and have not received your itinerary, but need it to apply for a Visa, please contact the Customer Care team.

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