Who can cancel a booking?

Last updated
Wednesday, April 3, 2019 - 10:18AM

The traveller or a member of the travelling party is able to cancel a booking. Persons who are not part of the travelling party are unable to cancel bookings or make enquiries about the booking.* Please refer to our Privacy Policy

*In the event of a serious incident where the traveller is incapacitated, we will require written evidence of same prior to considering allowing a third party to access the booking.

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